Histar® Inaugural Technician-R&D Exchange: Frontline Issues Drive Fiber Optic Innovations

Histar® successfully hosted its first https://www.hhistar.com/“Technician-R&D Exchange”, bringing together more than 30 employees from production, quality control, and R&D. The initiative is designed to turn frontline pain points into real product improvements.

During the session, assembly technician Mr. Wang raised a practical issue: a https://www.hhistar.com/fiber clamp calibration delay encountered during daily work. In response, the team conducted a live equipment disassembly and joint problem-solving workshop, resulting in the design of a magnetic positioning device that cut calibration time by 50%.

The exchange also highlighted other real-world issues. For example, the QC team reported OTDR screen lag in low temperatures. Inspired by smartphone “cold mode” features, an R&D task force developed a preheat wake-up algorithm, improving startup speed by 30% at -20℃. The upgrade was released as a free software update for all existing devices.

“Our strength as a small company is hearing frontline voices clearly,” said the General Manager. The problem-driven salon will now be held monthly, focusing on 1–2 high-frequency pain points each time. Looking ahead, Histar® plans to launch an Employee Innovation Award to encourage non-R&D staff—including production, QC, and after-sales teams—to contribute to product and process innovations, turning every customer touchpoint into a source of value creation.